We utilize Generations, the industry leader in private duty home care business management software. In addition to the robust client and Caregiver profiling matching ability, we are able to keep detailed management reports and client profiles. 

Technology Utilized

WIth Generations At Home Personal Care is able to:


  • Track required dates specific to each client

  • Record all the skills required to accommodate a client’s needs

  • View all clients that the caregiver is currently assigned to visit

  • Suggest caregivers best suited to care for clients based on user defined parameters.

  • ​Only match available caregivers that meet the client’s request

  • View client and caregiver information visibly side-by-side for a better match

  • Eliminate double scheduling of shifts

  • Notify scheduler when a caregiver might go into overtime

  • Provide Invoicing based on a confirmed schedule, thus eliminating errors in client billings

Time Keeping using Telephony

Telephony is a timekeeping system designed specifically for companies sending caregivers into the home. Telephony requires the caregiver dial an 800 number when they arrive at the client’s home and enter their caregiver number, then repeat the action when they leave. The system knows who they are, and how long they worked. It also knows who the client is and how many hours to bill them for.

The system also tells the office whether a caregiver has arrived or not. We can actually watch them checking in and out on our office computer screen. This allows staffing coordinators to take appropriate action if they notice a caregiver has not arrived or is late. Our families and clients love our telephony system!